Our previous interns had so much fun they didn't really want to leave us
We are an exciting Digital Marketing agency specialising in activations that link photo and video to social media. The company consists of a core team of 5 staff, located directly opposite QVB on York Street. The successful applicant will have the opportunity to work with innovators on incredible projects with unique products at an eclectic mix of fantastic events. Current and past clients include Red Bull, XBOX, Nestle, Ubisoft, and Heineken.
This internship is initially 12 weeks unpaid and for the successful candidate who proves themselves in this role it can lead to a paid Traineeship or paid full time role. We would cover any expenses incurred working (e.g taxi services or out of pocket costs). The internship may be accredited to relevant tertiary degree/study requirements.
The role involves configuration of unique hardware systems and software, installation and maintenance then on-going support of these systems in the field either on-site or via remote support and telephone support.
Hardware support in person and via the telephone
In-house Software Support
Software & hardware installation
Computer and photographic printer maintenance
Timely resolution of IT issues through effective tracking and monitoring of issues and problems reported by clients.
Provide assistance in testing of new in-house software and equipment
Inventory and stocktaking of all equipment
Documentation of key systems
Domain and web server management
Ability to perform all of the Duties above
Enthusiasm, with a willingness to learn and a desire for self-improvement
Proactive & hard working
Have excellent English communication skills. Both written and oral
Have excellent customer handling skills both in telephone manner and face to face
Have an understanding of social media platforms such as Facebook, Twitter, Instagram
Able to interact with the general public with enthusiasm
Prepared to work weekends and evenings
Prepared to travel
Able to work in a team or independently
Sound knowledge of and/or experience in key operating systems including Win 8, 7, Vista & XP, and Android
HIGHLY DESIRABLE BUT NOT ESSENTIAL:
Graphic design – knowledge of Adobe Photoshop, Illustrator and Indesign.
Knowledge in HTML, CSS, Java script
Able to develop SQL queries (MS SQL, MySql)
Experience in Photography
Keep abreast of new technologies and suggest improvements
Knowledge of Mac Environment
Server environment including active directory and exchange knowledge
Knowledge in Network configurations including wireless and mobile networks (Wireless technology Wifi, Bluetooth and LTE knowledge)
Experience of fixing Electronic parts